Support

We usually reply within 2 business days.

Contact

Email hello@uishelf.com with your iPhone model, iOS version and the AC or hub you use.

My AC doesn't show up

Frescora shows ACs that are in Apple Home. Add a Matter AC with its setup code, or connect a regular AC through a smart hub that supports Apple Home or Matter, then check it appears in Apple's Home app.

Routines don't run

Routines run on a home hub. Set up an Apple TV or HomePod in the Home app and make sure it shows as connected.

The state looks wrong

Infrared hubs show the last command they sent. If you use the AC's own remote, the app can't always see that change.

Restore or cancel

Restore: Frescora › Settings › Restore Purchases, with the same Apple Account. Cancel: Settings › your name › Subscriptions › Frescora Pro. Lifetime is a one-time purchase and never renews.